Forward Together: Pathways to Success, the College’s new Quality Enhancement Plan (QEP)

College can feel overwhelming, but students don’t have to do it alone. Rowan-Cabarrus Community College has launched Forward Together: Pathways to Success, our new Quality Enhancement Plan (QEP) focused on helping students succeed in college and beyond.

As part of this effort, the ACA-122 Transfer and Career Success course has been redesigned into a first-year experience that helps guide students on the pathways to success. From study strategies and time management to career planning and connecting with campus resources, ACA-122 provides the foundation for success in college and beyond.

Taking ACA-122 early in the college journey will give students a stronger start and set them up for success in every class. Forward Together is about making sure students have the tools, support and confidence to succeed.

Learn About the Pathways to Success

Pathway to Succeed

Pathway to Succeed aims to equip students with the fundamental technology skills necessary to navigate the college environment, succeed in their coursework, and engage effectively with their instructors and others in a professional and academic setting. It covers essential software, online platforms and digital communication practices.  By incorporating these technology skills into the first-year experience course, the College seeks to reduce technological barriers to support student success in an increasingly digital learning space, which may be especially critical to non-traditional students (Duggan and Williams, 2010).

  • Technology skills
    • LMS Tutorial
    • Email and Netiquette
    • Accessing E-texts
    • Word Processing tools
Pathway to Understand

Pathway to Understand directly addresses the need for students to grasp the implicit expectations of college life, a gap also noted in Rowan-Cabarrus student and faculty surveys (see Appendix B QEP Topic Selection Survey Results). This unit will provide a clear understanding of classroom dynamics, including faculty expectations for attendance and participation, principles of academic integrity, and crucial grading policies. Simultaneously, students will gain vital knowledge about the college’s broader operational landscape, encompassing administrative processes, educational credential pathways and available financial support and financial literacy tools (Hagadorn and Lahousse, 2019), ensuring they can navigate their educational journey effectively.

  • Classroom Knowledge and Policies
    • faculty expectations (attendance, grading, classroom behavior)
    • academic integrity
  • Campus Knowledge and Policies
    • registration process and types of classes (online, blended, hybrid, hy-flex)
    • types of degrees/certificates/awards (transfer vs. terminal)
    • graduation requirements and academic standing
    • role of academic advisors and faculty mentors
    • financial aid types (scholarships, loans, grants) and financial literacy tools
Pathway to Belong

Pathway to Belong a new addition to the ACA-122 course, is designed to actively foster a sense of belonging and institutional attachment among first-year students by facilitating meaningful social and academic integration. It provides structured opportunities for students to connect with various facets of campus life and resources, including their peers and student leaders within the college community (Panek and Johnson, 2022; Suditu and Safta, 2023). The module also focuses on dispelling anxiety and easing apprehension around faculty interaction and encourages students to build professional relationships with their instructors and faculty mentors, crucial for their academic support (Duggan and Williams, 2010).

  • Campus Connections
    • clubs and organizations
    • events calendar
    • student ambassador/SGA video
    • campus tour
    • connecting with peers (group activity) and faculty
Pathway to Learn

Pathway to Learn is dedicated to equipping first-year students with essential academic skills and effective study strategies, empowering them to become more efficient, independent and successful learners. It focuses on practical techniques for managing coursework, improving comprehension and navigating academic challenges. This is achieved through instruction and practice in time management, note-taking and test preparation, as well as guidance on how to effectively interpret and apply feedback from instructors, recognizing this as a crucial tool for learning and improvement rather than solely a judgment of performance (Hatch-Tocaimaza, et al., 2021; Holton, 2022; Karp, et al., 2012; Kelly, et al., 2022),.

  • Study Skills
    • time management, study schedule, test-taking and preparation
    • note-taking and reviewing notes before class
    • study groups and academic assistance (tutoring, library)
    • getting the most out of class discussions
    • receiving and implementing feedback
Pathway to Transfer

Pathway to Transfer is specifically designed to support community college students who aspire to transfer to a four-year institution. It provides comprehensive guidance on the transfer process, equipping students with the knowledge, resources, and skills necessary to navigate the transition successfully and efficiently (Duggan & Williams, 2010; Hatch-Tocaimaza, et al., 2021). Crucially, the knowledge gained in this module also serves as valuable long-term planning capital for students pursuing terminal certificates or diplomas, providing a foundational understanding of higher education pathways that could be instrumental for future job promotions or career shifts requiring further education.

Transfer 101

  • Transfer Process (Guides, Applications, Deadlines, Transcript Requests, Scholarship Info)
  • N.C. Articulation Agreements (CAA, IUAA, UAA, Local Agreements) and Appeals Process
  • Universal General Education Transfer Component Courses (UGETC)
  • Transfer Assured Admissions Policy (TAAP)
  • College Application and Essay Writing
Pathway to Your Future

Pathway to Your Future provides students with foundational career knowledge while developing essential planning skills for long-term goal setting and attainment. ACA-122 students will connect their academic pursuits with professional aspirations through proactive career exploration and strategic goal setting with the objective of increasing their motivation, engagement, and likelihood of successful college completion, leading to meaningful employment (Holton, 2022; Karp, 2013). Students will complete the aforementioned “integrated academic/labor market exploration project or activity” as a summative assessment at the end of the module (Karp, 2013, p. 22).

  • Career Knowledge
    • career exploration (required education, outlook, salary – specific to NC)
    • resume and cover lettering writing
    • internships, work-based learning
  • Goal Setting and Planning
    • steps to achieving
    • Final Project – creating an individualized career profile plan

Executive Summary

Recognizing the critical need to empower students for success both in college and beyond, Rowan-Cabarrus Community College has developed a comprehensive Quality Enhancement Plan (QEP) entitled Forward Together. Addressing concerns raised by students, faculty and staff regarding the challenges of navigating college expectations and accessing support services, this initiative introduces a holistic approach to student support. Informed by national research highlighting the crucial role of early engagement, the QEP centers on a redesigned first-year experience course designed to support the success of all students in their academic and future endeavors. We believe that the intentional and coordinated delivery of institution-wide student support resources and services through this enhanced student success course will directly contribute to improved student persistence and completion.

The QEP Steering Committee surveyed Rowan-Cabarrus students, faculty and staff in the Fall of 2023 and asked what they believed to be the largest barrier to student success and what action(s) they recommended the College take to eliminate that barrier. Results were summarized into three proposed initiatives, and the College’s students, faculty and staff were then asked to vote on their preference.

The selected Quality Enhancement Plan is:

Forward Together: Through the ACA-122 course, the College will implement an extended orientation that includes academic and transfer planning, career research, and the use of holistic engagement and support strategies, including teaching students how to proactively manage their time, develop effective study habits and strategically engage with campus support services like the library and tutoring as part of the first-year experience.

Acknowledging the foundational role of the first-year experience, the existing ACA-122 course will be redesigned as the primary vehicle for delivering the QEP’s student success tools and strategies. This redesigned ACA-122 course will focus on student success, aligning with the College’s Strategic Plan, mission and vision. This course aims to boost institutional awareness, student engagement and career/academic preparedness through specific student learning outcomes with a focus on essential college policies and support services. Ultimately, the course seeks to improve student persistence and completion rates, which are key goals of Forward Together. By proactively equipping students with the knowledge, skills and connections they need, this QEP envisions a college culture that encourages a strong sense of belonging and lays a foundation for all students to achieve their full potential.

The assessment plan for the QEP employs a multi-faceted approach to measure student learning within ACA-122 and the overall impact on student success at the College. To gauge institutional awareness and college navigation, students will complete surveys to track their familiarity with key policies. To assess student engagement and resource utilization, assignments will measure both knowledge of college support services and documented use of these resources. Career and academic preparedness will be evaluated through a culminating project where students research careers and develop their academic plans. Finally, student success outcomes like persistence and completion will be measured by comparing students who take ACA-122 with those who don’t. The College has also prepared a plan for evaluating the implementation of the QEP. Led by the QEP Implementation Team and overseen by the Chief Academic Officer and QEP Director, this group will continuously monitor the project’s success through tracking ACA-122 students enrolling during their first semester of college, gathering faculty and student feedback via surveys and focus groups, and engaging staff for insights to inform necessary adjustments. These comprehensive methods will ensure the QEP effectively meets its student success goals.

Learn more about the College’s accreditation.

Access the QEP Report.